SHIPPING & JEWELRY CARE
All pieces are handmade and final sale. No returns on artisan pieces -- please email if you have a unique request.
We ship using USPS Priority so that in the event that your jewels are lost or damaged during transit, they have insurance.
Made to order items will be made and shipped within a 3-20 business day time frame depending on volume at the time the order was placed. Should your item take longer for some unknown circumstance, you will be notified immediately.
International shipping rates apply.
Please store your jewelry in its original box, so as to prevent any damages or scratches. Some delicate items will arrive with additional protection in the effort to prevent damages during transit.
Gold finishes on jewelry live and breathe with the surrounding elements and will thus deepen over time. Because they are dynamic and will strengthen in tone, they will take on a new beauty. Should you desire the glisten of fresh gold, simply wipe your piece with Brasso. However, we perceive the aging process as exquisite, as it provides you with a stronger and far more beautiful piece of jewelry than when you received it.
Please contact Sara, creator of Sunhawk Studio, with any inquiries, concerns, or jewelry care issues: firstname.lastname@example.org.
Thank you xoxo